What is APM and why is it necessary?

Application Performance Management or APM is the discipline within the corporate IT structure that focuses on monitoring and managing the performance of software applications. Applications that interface with the web must be monitored to assure their design does not create web user response time delay or other problems.

In the past decades, the Web Application Server (WAS) market has seen dramatic growth as use of the internet increased exponentially. Until 3~4 years ago, website performance problems have not been significant so APM solutions were not seen as a requirement. Website performance issues were resolved by simply adding more hardware or system administrators checking the codes manually, sometimes with self-developed solutions based on tools. But as web traffic became more congested and web systems got more complicated, APM solutions became necessary since the web site performance was causing a big impact on revenue or service level for many companies. An online web based sales activity or banking service that has web delays creates immediate loss of revenue and an internal IT crisis for the team responsible for web support.

Why Jennifer?

Jennifer was created by internet web field engineers who have become industry's leading WAS experts. Jennifer is designed to work with a variety of WAS such as WebSphere, WebLogic, JBoss, Tomcat, and many other web application servers. Jennifer provides valuable services such as performance monitoring, performance troubleshooting, load controlling, etc. The goal is for the web system to ensure 24x7 system stability and maximized system performance.

Jennifer features an eye-catching comprehensive Dashboard that shows relevant monitoring data and various tools such as "X-View" and "Problem Determination". These assist in finding the root cause and resolving the issue quickly and effectively in real-time. The X-view and dashboard interface are unique to Jennifer. X-View provides both an instantaneous time snapshot of a specific activity plus a pattern of activity that suggests the source of the problem. Quick drill down leads to a rapid solution.

More Information

Jennifer Data Sheet - 3.6MB - Adobe PDF File

Jennifer Case Studies

Jennifer Case Studies 1 and 2 - 240KB - Adobe PDF File

Jennifer Case Study - Ticket Link - 104KB - Adobe PDF File

Jennifer Product Overview - Part 1 - 6.2MB - Power Point Presentation

Jennifer Product Overview - Part 2 - 4.1MB - Power Point Presentation

Jennifer approaches the problem from the user point of view

Jennifer Videos on Jennifersoft home page